How can I contact customer service?
Contact us - our e-bike experts will help you personally
For us, customer service doesn't mean automated responses, but real people who know e-bikes and customer needs. Whether it's ordering, delivery or choosing the right model, we'll get you friendly and knowledgeable help quickly.
Questions about subscriptions?
Our customer service will help you with all aspects of your order, such as payment methods, delivery or complaints.
✉️ asiakaspalvelu@sahkopyoratehdas.com (orders)
🕒 Open weekdays 12:00 - 16:00
Need help choosing an electric bike?
Choosing the right electric bike can be tricky - but not alone. Our sales team knows every bike and will help you find the model that best suits your needs.
📞 S ales: 010 200 8500 (bike selection)
🕒 Open weekdays 10:00 - 18:00
🕒 Saturdays 12:00 - 20:00
How can I contact you?
You can contact us by phone or by using the contact form.
✉️ Contact form: we will reply no later than the next working day.
Also check out our Frequently Asked Questions section, where you will find answers to the most frequently asked questions about delivery, payment methods and electric bikes' features.
