Imagine jumping on an electric bike - and it doesn't matter if you're going on a weekend trip, a business trip or even a beer run. These 30-litre waterproof e-bike side bags make travelling easier than ever.Room for everything you need.Easy to attach and detach: adjustable straps and sturdy construction keep the bags in place, even on bumpy roads.Stylish and visible: black design with reflective strips ensures safety in the dark.Once these bags are attached to your e-bike, you'll wonder how you ever managed without them. Shopping trips, trips to the cottage and everyday rides will be effortless - you'll be able to carry your stuff without having to squeeze the sleeve of your backpack.
If you really want to make electric cycling easy, practical and enjoyable, these bags are the only choice. Order now and experience the difference on your first ride!
Imagine hopping on an electric bike - and it doesn't matter if you're going on a weekend trip, a business trip or even a fishing trip. These 30-litre waterproof e-bike side bags make travelling easier than ever.Room for everything you need: snacks, a change of clothes, laptop, drinks or even a week's shopping - everything goes without a fuss.Fully waterproof and durable: no more panicking about rain, everything [...]
Choose a colour first: Black, Red, Blue
Electric Bike Factory Warranty - We are here for you
All e-bikes are covered by a manufacturer's warranty, which covers the main parts as follows:
- Frame: 10 years for manufacturing defects.
- Electric motor and its components: 2 years.
- Battery: 2 years.
- Other electrical components: 2 years.
The expert staff at the Electric Bike Factory will support you throughout the warranty process, so you don't have to.
no need to worry. We'll handle everything for you directly with the manufacturer.
How we handle your warranty issues for you:
1. If you have a problem - Contact us
If your electric bike develops a fault, contact the Electric Bike Factory's customer service immediately. You can
contact us by email, phone or by filling in the warranty form on our website.
We will ask you to tell us more about the problem and send us any photos or
videos of the fault and purchase details. This will allow us to assess the problem as quickly as possible.
2. Fault assessment and inspection
When you contact us, our experts will assess the situation and check whether the problem is covered by the warranty.
covered by the warranty. If necessary, we'll direct you to the nearest service centre or arrange a bike collection.
for a more detailed assessment. We'll take care of everything for you - all you have to do is let us know
report the problem and send the bike in for inspection.
3. Warranty handling - We handle the contact with the manufacturer
Once we have confirmed that the defect is covered by the warranty, the Electric Bike Factory staff will
will handle all contact with the manufacturer on your behalf. This includes providing the necessary documentation and information
and ordering any necessary spare parts. A warranty repair may involve the replacement of a part,
repairing the wheel or even supplying a new wheel if the fault cannot be repaired.
4. Quick and easy maintenance
We'll make sure the fault is repaired as quickly and professionally as possible. We take care of
all the service arrangements for you, so you don't have to worry about the details.
We'll keep you informed throughout the process and let you know as soon as the service or repair is complete.
5. After a warranty repair - We will arrange a refund
Once the fault has been repaired or the defective part replaced, we will notify you and arrange for the bike to be returned to you.
return or pick up the bike. We will make sure everything is in order before we return the bike.
back to you.
6. Costs covered by the guarantee
If the defect is covered by the warranty, the repair, replacement of parts and return are free of charge to you.
If the defect is not covered by the warranty, we will provide you with a service free of charge and we will
an estimate of the cost before starting the work.
Sähköpyörätehdas - Supporting you every step of the way
We are committed to ensuring that your e-bike works perfectly throughout the warranty period.
We handle all warranty issues with the manufacturer on your behalf, so you can focus on worry-free.
worry-free driving.
Electric Bike Factory's customer service is always ready to help you - contact us for more information.
we'll take care of everything for you.
Maintenance and assembly of electric bicycles in the electric bicycle factory
Your electric bike can be serviced either in our shop in Helsinki or in service shops located elsewhere in Finland. You can easily find your nearest service point [click here].
Assembling an electric bike
When you buy an e-bike from us, you can be confident that everything has been made as easy as possible for you. Our e-bikes are 90% pre-assembled, which means you don't have to worry about complicated assembly steps. For the final assembly, you'll get all the tools you need and clear, step-by-step instructions to ensure your e-bike is ready to ride in just 30 minutes.
But if you need help at any stage, we're here to help. You can contact us at any time, and we offer free video tutorials via WhatsApp to help you get set up without a hitch. If you still don't want to assemble the e-bike yourself, you can also bring it to our shop and we'll assemble it for you - another service designed to keep the process easy and hassle-free.
Emergency services
The first service should be done after about a month of riding or after 100-300 kilometres. This initial service includes a complete wash of the e-bike, a comprehensive check of the electrical components, brake and gear adjustments, surface tensioning, chain oiling and a check of the general condition. This service ensures that your e-bike is in top condition and ready for safe riding.
Annual maintenance
Annual maintenance includes even more comprehensive procedures: battery tests, transmission cleaning, tyre inflation and replacement, chain oiling and checks and updates to all electrical systems. We recommend annual maintenance regardless of the use of your e-bike to keep it in top technical condition and safe all year round.
Prices for maintenance and assembly services
We keep maintenance costs competitive. The initial service starts at EUR 79, and a comprehensive annual service costs EUR 129 (incl. VAT 25.5%).
If you want us to assemble the e-bike for you, you can bring it to our shop for 49,90 EUR.
Maintenance and assembly reserve
You can book a service or assembly by calling our store directly or by visiting our website.
If you can't get to our Helsinki store, you can take advantage of our service network covering the whole of Finland. [Click here] to see all our service points and their contact details.
Payment period 1-20 years, starting at around €9/month
Interest rates significantly lower than those of Klarna or Walley.
The Monetary Institute competes with dozens of banks on your behalf - you get the best interest rate and conditions automatically.
