Due to illness, our store will open on Wednesday this week.

Customer Service Customer Account
Reviews ★★★★★ (500+ reviews) 4.7 / 5 👍 96%
Log in Helsinki Store
Shop like a pro —
directly from the factory
0 0
Your shopping cart is empty.

Your cart is empty.

We offer many easy payment methods.

Card Payment Card Payment (Visa / Mastercard) PayPal PayPal (cards and PayPal account) In-Store Payment Pay in-store — come and check out the bikes. Financial Institution Installment Payment and Financing (Rahalaitos)

🔔 Electric bikes are available in limited quantities – popular models sell out in a day!

New batches and models arrive almost daily, but the next production runs might take weeks!

Secure yours now before they're gone!

Financial Institution Logo

Need to pay in installments?
Apply for financing easily — get an instant decision.

Financial Institution Logo Apply for financing from Rahalaitos

Store Number:

041 328 7145

Horisontti 2, Helsinki

Open:

Mon-Fri: 12:00 - 18:00
Saturday: 12:00 - 18:00

Sundays by appointment.

Christmas Gift Idea — Buy Now and Save Up to 90%

We believe there’s no better Christmas gift than this—electric biking brings joy all year round, don’t you agree, owners?

Hiland EHD803 – 250W City E-Bike ★★★★★

Estimated price elsewhere for the same specs: €2,000–2,600
key flag

Free delivery at

Fast and reliable delivery right to your doorstep

Delivery time:
4–15
business days

Tracking a Shipment

3-year
warranty

Hassle-Free Use and Support

Try it before you buy!

Come test ride electric bikesat the
store and rental shop in Kruunuvuorenranta, Helsinki—amidst stunning ocean views.

Hiland EHD803 – 250W City E-Bike ★★★★★

Estimated price elsewhere for the same specs: €2,000–2,600
  • Suitable for riders 150–200 cm tall

  • Without pedaling, you can ride up to 120 km on electric power

  • Load capacity:136 kg

key flag

Watch the video to see how it all works

A cheerful salesperson at a bike shop is showing off electric bikes from their selection.
Sales


, an electric bike shop 029 170 5956

Sales and Service are available by phone on weekdays:
10:00 a.m. – 12:00 p.m.

Order Inquiries (by email only)sahkopyoratehdas

980

or starting at 9€ / month

Rahalaitos.fi — fast and affordable financing ♥

Salesperson and Supplier

Protect your bike from thieves! GPS tracking and alarm locks

A round black mini GPS tracker for an electric bike's anti-theft system, showing a detailed view of the device against a white background.
Electric Bike Security Package — Small GPS Device + Remote Alarm and Location Tracking on Your Mobile Device35
120 dB AUDIBLE DISC BRAKE LOCK – A brake lock with an anti-theft alarm for electric bikes, motorcycles, and scooters45
electric-bike-gps
GPS Tracking for Electric Bikes – Find Your Bike Instantly, Even If It's Stolen!24,90
KOVIX KTL14-150 Bike Lock with Built-in Alarm
High-Performance 120 dB Alarm Lock—the Most Popular Choice!69

Most Popular Accessories

Waterproof Side Bags for Electric Bikes (Set of 2) - 30L – Spacious bike bags for trips, commutes, and everyday use49,90
Versatile and waterproof electric bike bag—can be used on a bike rack, as a shoulder bag, or as a handbag49

Try it before you buy!

Come test ride electric bikes at our store and rental shop in Kruunuvuorenranta, Helsinki—amidst stunning seaside scenery. 

The Sähköpyörätehdas Test Team vs. the Hiland EHD803 City E-Bike—Who Won?

One gray, ordinary weekday morning, the test team at an electric bike factory gathered—not for coffee, but for a legend. Their task was to test ride the newest arrival: the Hiland EHD803 city e-bike. The idea was to test the base model. Did they come back? Yes. And did anything change? Yes—they no longer wanted to ride anything else.

My first impression wasn't just visual. It was a feeling. The realization that this bike, equipped with a 250W electric motor, isn't just made for getting around—it's made for living.


🌆 The city is no longer an obstacle—it’s a playground

If the city is like a labyrinth, the Hiland EHD803 city e-bike is its magic map. The step-through frame makes getting on as smooth as a ballet move, and the 26-inch Kenda tires roll silently over the asphalt, like a cat’s paws.

The LCD display shows you everything you need to know: speed, battery level, and assist level—all at a glance. With the Smart Life app, you can track your ride just like James Bond riding his electric spy bike.


⛰️ Out in the wilderness – EHD803 keeps smiling while the others give up

Do you ride on trails? In the rain? On gravel? The Hiland EHD803 city e-bike doesn’t ask “why,” but rather “where’s the next challenge?” The adjustable front suspension absorbs bumps, and the high-grip tires ensure your ride doesn’t turn into a slalom course.

Thanks to the electric assist, you can pedal lightly and still glide up the hill like a gentle electric breeze.


🚦 Safety that feels like an invisible seatbelt

Dual mechanical disc brakes bring you to a screeching halt—but without the drama. The automatic power cut-off during braking is like the bike’s own safety system. The front and rear lights come on like the headlights on the Batbike, ensuring you’re visible even at night.


🔋 A battery that doesn't ask questions—it just goes wherever you go

The 7.8Ah removable 36V battery provides a range of up to 120 km on a single charge. Charging is quick and easy, and you don't have to carry the whole bike into the kitchen. Remove the battery, charge it, and continue your ride.


📏 One size – perfect for you

The frame is suitable for riders between 150 and 200 cm tall, and it can support a weight of up to 136 kilograms. The bike weighs just 23.3 kg—enough to feel sturdy but never clunky. There’s a variety of colors to choose from: Pitch Black, Baby Pink, Pearl White —a shade to suit everyone’s taste.


🎯 Summary: The Hiland EHD803 urban e-bike isn't just a choice—it's an upgrade to your quality of life

If you’re looking for a bike that turns everyday life into an adventure, your commute into a pleasure, and your weekends into a sense of freedom—this is the one. The Hiland EHD803 urban e-bike doesn’t just get you from point A to point B—it takes you to places where you feel truly alive.

Order it now. Don't leave your life on the sidewalk.

See also

Women's Electric Bikes
Men's electric bikes
Electric mountain bikes
City e-bikes
Electric fat bikes
Commuter e-bikes

 

We also want to share useful information about the world of e-bikes. If you’d like to learn more about e-bikes, their benefits, and how they can be used, I recommend checking out the following resources:

I hope you find some useful information in these links!

Best regards,
The SähköpyöräTehdas Team

Technical Specifications – Hiland EHD803 City E-Bike

  • 🔋 Motor: 250W rear-hub motor, maximum assisted speed 25 km/h

  • Battery: 36V / 7.8Ah removable lithium battery, IPX6-rated

  • 🔌 Charging: Charger included (42V, compatible with 100–240V)

  • 🛣️ Range: Up to 120 km on a single charge (depending on the assist level)

  • 🚲 Frame: Durable Hi-Ten steel frame, step-through model

  • 🪶 Weight: 23.3 kg (51.37 lbs)

  • 🧍‍♂️ Recommended user height: 150–200 cm

  • 💪 Weight capacity: Up to 136 kg (300 lbs)

  • 🛞 Tires: Kenda 26" x 1.95", puncture-resistant with high-grip tread

  • 🧱 Rims: Aluminum alloy, double-walled

  • 📏 Frame height: 432 mm

  • 🔧 Gears: Single-speed

  • 🔁 Freewheel: 1/2 x 1/8 x 18T

  • 🚴‍♀️ Chainring set: 24/34/42 teeth, 170 mm length

  • 🔗 Chain: Standard size for electric bikes

  • 🦶 Pedals: 9/16" steel shaft

  • 🛑 Brakes: Mechanical disc brakes front and rear, with automatic engine cut-off

  • 🧺 Rear frame: Integrated luggage rack, suitable for carrying bags and cargo

  • 💺 Saddle: Wide, padded saddle, height-adjustable

  • 🌉 Front fork: Shock-absorbing, adjustable suspension

  • 💡 Lights: Bright LED headlight and taillight included as standard equipment

  • 📱 Display: LCD display showing speed, odometer, battery level, and assist level

  • 📶 App: Compatible with the "Smart Life" app (Bluetooth)

First, choose a color: Black, Light Pink, White

Electric Bike Factory Warranty – We're Here to Support You

All electric bicycles come with a manufacturer's warranty that covers the most important parts as follows:

  • Frame: 10-year warranty against manufacturing defects.
  • Electric motor and its components: 2 years.
  • Battery: 2 years.
  • Other electrical components: 2 years.

The expert staff at Sähköpyörätehdas will support you throughout the entire warranty process, so you
don't have to worry. We'll handle everything for you directly with the manufacturer.

How we handle warranty issues on your behalf:

1. If a problem arises – Contact us at
If your electric bike develops a fault, contact Sähköpyörätehdas customer service immediately. You can
contact us by email, phone, or by filling out the warranty form on our website.
We ask that you describe the problem in detail and send any photos or
videos of the issue, along with your purchase information. This will allow us to assess the problem as quickly as possible.

2. Problem Assessment and Inspection
When you contact us, our expert will assess the situation and determine whether the problem is covered by the warranty
. If necessary, we’ll direct you to the nearest service center or arrange for your bike to be picked up
for a more detailed assessment. We’ll take care of everything for you—all you need to do is report
the problem and send your bike in for inspection.

3. Warranty Processing – We’ll handle communication with the manufacturer
Once we’ve confirmed that the defect is covered by the warranty, the Sähköpyörätehdas staff will handle
all communication with the manufacturer on your behalf. This includes submitting the necessary documents and information
as well as ordering any replacement parts. A warranty repair may involve replacing a part,
repairing the bike, or even delivering a new bike if the defect cannot be repaired.

4. Fast and Efficient Service
We ensure that the problem is fixed as quickly and professionally as possible. We’ll handle
all service-related arrangements for you, so you don’t have to worry about the details.
We’ll keep you updated throughout the process and notify you as soon as the service or repair is complete.

5. After a warranty repair – We’ll arrange for the return at
Once the problem has been fixed or the defective part has been replaced, we’ll notify you and arrange for the return or pickup of your bike at
We’ll make sure everything is in order before we return the bike to you at
.

6. Costs Covered by the Warranty
If the defect is covered by the warranty, repairs, part replacements, and return shipping are completely free of charge for you.
If the defect is not covered by the warranty, we will offer you a paid repair service and provide
a cost estimate before starting the work.

Sähköpyörätehdas Supporting You Every Step of the Way

We are committed to ensuring that your electric bike works flawlessly throughout the warranty period.

We'll handle all warranty matters with the manufacturer on your behalf, so you can focus on carefree
driving.

Sähköpyörätehdas's customer service is always ready to help you—just contact us at
and we'll take care of everything for you.

Maintenance and Assembly of Electric Bikes at the Electric Bike Factory

You can have your electric bike serviced either at our store in Helsinki or at service centers located elsewhere in Finland. You can easily find your nearest service location [here].

Assembling an Electric Bike

When you buy an e-bike from us, you can rest assured that we’ve made everything as easy as possible for you. Our e-bikes come 90% pre-assembled, which means you don’t have to worry about complicated assembly steps. For the final assembly, you’ll receive all the necessary tools and clear, step-by-step instructions to ensure your e-bike is ready to ride in just about 30 minutes.

However, if you need help at any stage, we’re here to assist you. You can contact us at any time, and we offer free video guidance via WhatsApp to ensure the assembly goes smoothly. If you’d still rather not assemble the e-bike yourself, you can also bring it to our store, and we’ll assemble it for you—this service is also designed to keep the process easy and hassle-free.

First Aid

The first service should be performed after about one month of riding or when the e-bike has been ridden 100–300 kilometers. This initial service includes a thorough wash of the e-bike, a comprehensive inspection of the electrical components, adjustments to the brakes and gears, tightening of the spokes, lubrication of the chains, and a general condition check. This service ensures that your e-bike is in top condition and ready for safe riding.

Annual Maintenance

Annual maintenance includes even more comprehensive procedures: battery testing, drivetrain cleaning, tire inflation and replacement, chain lubrication, and inspections and updates of all electrical systems. We recommend annual maintenance regardless of how often you use your e-bike, to ensure it remains in top technical condition and safe to ride all year round.

Prices for Maintenance and Repair Services

We keep our maintenance costs competitive. The price for an initial service starts at 90 EUR, and a comprehensive annual service costs 149 EUR (including 25.5% VAT).

If you'd like us to assemble your electric bike for you, you can bring it to our store; the assembly service costs 69 EUR.

Service and Assembly Appointment

You can schedule a service appointment or a pickup by calling our store directly or visiting our website.

If you can't make it to our store in Helsinki, you can take advantage of our service network, which covers all of Finland. [Click here] to see all of our service locations and their contact information.

Reviews

(500+ reviews)

"Excellent value for the price! The bike arrived quickly and exceeded my expectations. I highly recommend it!"

Matti, Helsinki

"I ordered an electric bike here, and it was the best decision I ever made! Fast delivery and great quality."

Sara, Espoo

"Easy to order, fast delivery, and a top-quality electric bike. I couldn't be happier!"

Riku, Oulu

"The electric bike was exactly as described. Delivery was fast, and the service was friendly!"

Esko, Tampere

"A high-quality bike at an affordable price. Ordering was easy, and everything went great!"

Helena, Vantaa

"Excellent value for the price! The bike arrived quickly and exceeded my expectations. I highly recommend it!"

Jussi, Sipoo

"I ordered an electric bike here, and it was the best decision I ever made! Fast delivery and great quality."

Tero, Jyväskylä

"Easy to order, fast delivery, and a top-quality electric bike. I couldn't be happier!"

Essi, Savonlinna

"The electric bike was exactly as described. Delivery was fast, and the service was friendly!"

Jari, Helsinki

"A high-quality bike at an affordable price. Ordering was easy, and everything went great!"

Pekka, Salo

You might also be interested in these:

Electric bikes up to 80% off
Here's how we do it

×

Loading video...

:envelope_with_arrow:

ORDER MATTERS AND RESPONSE TIMES

For order-related inquiries, our current response time is approximately 24–48 hours (maximum 2 business days).

:zap:

Due to high demand, factories and logistics may also experience occasional delays in order processing.

:truck:

Currently, the estimated delivery time for EU orders is approximately 5–15 business days.

To ensure matters are handled as quickly and accurately as possible, we kindly ask that all order-related inquiries be sent primarily via email.

:e-mail:

For order inquiries, please contact us by email onlyat
orsahkopyoratehdas

:earth_africa:

Once you have placed an order, you can log in with your credentials and communicate directly with the factory in your own language.

You write the message in Finnish (first select Finnish as the language in message settings) → the system automatically translates it into English for the factory.

When the factory replies in English → the system automatically translates the message back into Finnish for you.

This makes communication with the factory as easy and fast as possible.

Thank you for your patience and understanding!

Best regards
Sähköpyörätehdas Suomi Oy Team

Chat with us

Open chat popup
Sales

Electric Bike Factory switchboard
029 170 5956

Sales and service are available by phone on weekdays:
10:00 AM - 12:00 PM

Order Inquiries (by email only)sahkopyoratehdas