Shop like a pro —
directly from the factory
directly from the factory
Due to illness, our store will open on Wednesday this week.
Your cart is empty.
We offer many easy payment methods.
Card Payment (Visa / Mastercard)
PayPal (cards and PayPal account)
Pay in-store — come and check out the bikes.
Installment Payment and Financing (Rahalaitos)
🔔 Electric bikes are available in limited quantities – popular models sell out in a day!
New batches and models arrive almost daily, but the next production runs might take weeks!
Secure yours now before they're gone!
Need to pay in installments?
Apply for financing easily — get an instant decision.
Apply for financing from Rahalaitos
041 328 7145
Horisontti 2, Helsinki
| Mon-Fri: | 12:00 - 18:00 |
| Saturday: | 12:00 - 18:00 |
Sundays by appointment.
For us, customer service doesn't mean automated responses—it means real people who know electric bikes and understand our customers' needs. Whether it's placing an order, arranging delivery, or choosing the right model, you'll receive fast, friendly, and knowledgeable assistance from us.
Questions about orders?
Our customer service team is here to help with all order-related matters, such as payment methods, shipping, or complaints.
📞 Customer Service and Support: 029 170 5956
✉️sahkopyoratehdas(orders)
🕒 Open weekdays from 2:00 p.m. to 5:00 p.m.
Do you need help choosing an electric bike?
Choosing the right electric bike can be tricky—but you don't have to do it alone. Our sales team knows every bike and will help you find the model that best suits your needs.
📞 Sales: 029 170 5956 (bike selection)
🕒 Open weekdays from 2:00 p.m. to 5:00 p.m .
How can I get in touch?
You can contact us by phone or through the contact form.
✉️ Contact Form: We'll respond by the next business day at the latest.
Be sure to check out the "Frequently Asked Questions" section, where you'll find answers to the most common questions about shipping, payment methods, and electric bike features.
ORDER MATTERS AND RESPONSE TIMES
Due to high demand, factories and logistics may also experience occasional delays in order processing.
Currently, the estimated delivery time for EU orders is approximately 5–15 business days.
For order inquiries, please contact us by email onlyat
orsahkopyoratehdas
Once you have placed an order, you can log in with your credentials and communicate directly with the factory in your own language.
Sales and service are available by phone on weekdays:
10:00 AM - 12:00 PM
Order Inquiries (by email only)sahkopyoratehdas