Privacy Statement (EU)

At Sähköpyörätehdas, we consider our customers’ privacy to be of the utmost importance.
Protecting your personal information is a matter of course for us, and we always handle it
with the utmost confidence and in compliance with data protection laws. You can shop with confidence at our online store
, as we are committed to protecting your information using best practices
and secure methods.

1. Data Controller

Sähköpyörätehdas Suomi Oy
Business ID: 3526125-1
Address: Horisonti 2, 00590 Helsinki
Email: sahkopyoratehdas

2. What information do we collect?

Sähköpyörätehdas Suomi Oy customers’ personal data in accordance with the EU General Data Protection Regulation (GDPR). We collect and use only the personal data necessary for processing orders, maintaining customer relationships, providing services, and fulfilling our legal obligations.

• Contact Information: Your name, address, phone number, and email address
• Order details: Products you have ordered, payment information, and shipping information
• User account information: Username and password (if you have created an account)
• User Data Regarding Website Usage: Data Collected Through Cookies and Analytics Regarding Website Usage

All the information we collect is handled securely, and we use only trusted service providers to protect your information.

3. Why do we collect data?

We collect and use data for the following purposes:

• Order Processing and Shipping: We ensure that your order arrives quickly and reliably.
• Customer Service: We need this information so we can answer your questions and provide customer support.
• Secure Payments: Payment information is always transmitted via secure connections, and we never store payment information.
• Marketing and Communications: We may send you news and offers if you have given us permission to do so.

4. Retention of Personal Data

We will retain your personal information only for as long as necessary to fulfill your order, comply with legal obligations, or manage our customer relationship. Once the information is no longer needed, it will be securely deleted.

5. Data Security

We use industry best practices and technologies to protect your data. Your data is always processed in a secure environment, and all network traffic on our website is encrypted. In addition, we work exclusively with trusted partners who meet strict data security requirements.

6. Disclosure of Information

We do not sell or share your personal information with third parties. We share your information only when it is necessary to fulfill your order:

• To Delivery Partners: For example, logistics companies need your address and contact information in order to deliver products to your doorstep.
• To Payment Service Providers: We use secure and reliable payment service providers to process payments, and payment information is always transmitted in encrypted form.

7. Your Rights

The customer has the right to:

• to find out what personal information has been collected about him or her
• request the correction or deletion of their data
• restrict or object to the processing of personal data
• request the transfer of their personal data from one system to another
• file a complaint with the data protection authority if he or she believes that personal data has been processed in violation of the law.

Data will be retained only for as long as necessary for the purposes specified in this notice or as required by law.

8. Contact Us

If you have any questions about data protection or would like more information, you can always contact us by email or phone:

Sähköpyörätehdas Suomi Oy
Email: sahkopyoratehdas