Due to illness, our store will open on Wednesday this week.

Customer Service Customer Account
Reviews ★★★★★ (500+ reviews) 4.7 / 5 👍 96%
Log in Helsinki Store
Shop like a pro —
directly from the factory
0 0
Your shopping cart is empty.

Your cart is empty.

We offer many easy payment methods.

Card Payment Card Payment (Visa / Mastercard) PayPal PayPal (cards and PayPal account) In-Store Payment Pay in-store — come and check out the bikes. Financial Institution Installment Payment and Financing (Rahalaitos)

🔔 Electric bikes are available in limited quantities – popular models sell out in a day!

New batches and models arrive almost daily, but the next production runs might take weeks!

Secure yours now before they're gone!

Financial Institution Logo

Need to pay in installments?
Apply for financing easily — get an instant decision.

Financial Institution Logo Apply for financing from Rahalaitos

Store Number:

041 328 7145

Horisontti 2, Helsinki

Open:

Mon-Fri: 12:00 - 18:00
Saturday: 12:00 - 18:00

Sundays by appointment.

Christmas Gift Idea — Buy Now and Save Up to 90%

We believe there’s no better Christmas gift than this—electric biking brings joy all year round, don’t you agree, owners?

DUOTTS E29 – Electric Mountain Bike – 350W ★★★★★

Estimated price elsewhere for a model with the same specs: €4,000–5,000
key flag

Free delivery at

Fast and reliable delivery right to your doorstep

Delivery time:
4–15
business days

Tracking a Shipment

3-year
warranty

Hassle-Free Use and Support

Try it before you buy!

Come test ride electric bikesat the
store and rental shop in Kruunuvuorenranta, Helsinki—amidst stunning ocean views.

DUOTTS E29 – Electric Mountain Bike – 350W ★★★★★

Estimated price elsewhere for a model with the same specs: €4,000–5,000
Rider height:170–200 cm •Top speed:25 km/h •Range:60 km (electric, without pedaling), 90 km (assisted) •Rider weight: 150 kg (includes throttle)
key flag

Watch the video to see how it all works

A cheerful salesperson at a bike shop is showing off electric bikes from their selection.
Sales


, an electric bike shop 029 170 5956

Sales and Service are available by phone on weekdays:
10:00 a.m. – 12:00 p.m.

Order Inquiries (by email only)sahkopyoratehdas

1490

or starting at 9€ / month

Rahalaitos.fi — fast and affordable financing ♥

Salesperson and Supplier

Duotts-Onesport

Protect your bike from thieves! GPS tracking and alarm locks

A round black mini GPS tracker for an electric bike's anti-theft system, showing a detailed view of the device against a white background.
Electric Bike Security Package — Small GPS Device + Remote Alarm and Location Tracking on Your Mobile Device35
120 dB AUDIBLE DISC BRAKE LOCK – A brake lock with an anti-theft alarm for electric bikes, motorcycles, and scooters45
electric-bike-gps
GPS Tracking for Electric Bikes – Find Your Bike Instantly, Even If It's Stolen!24,90
KOVIX KTL14-150 Bike Lock with Built-in Alarm
High-Performance 120 dB Alarm Lock—the Most Popular Choice!69

Most Popular Accessories

Waterproof Side Bags for Electric Bikes (Set of 2) - 30L – Spacious bike bags for trips, commutes, and everyday use49,90
Versatile and waterproof electric bike bag—can be used on a bike rack, as a shoulder bag, or as a handbag49

Try it before you buy!

Come test ride electric bikes at our store and rental shop in Kruunuvuorenranta, Helsinki—amidst stunning seaside scenery. 

DUOTTS E29 – Electric Mountain Bike – 350W: Test Rides by Our Test Team in Kruunuvuorenranta

DUOTTS E29 – Electric Mountain Bike – 350W. Imagine yourself in Kruunuvuorenranta, Helsinki, where our test team spent five intense hours test-riding the Duotts EMT E29 electric mountain bike. The sun was shining, a light breeze was blowing, and the stunning scenery all around us beckoned us to embark on an adventure. Our team was prepared for a variety of trails and conditions so that we could truly test the limits of this e-bike.


We rode the first few kilometers through the city’s bustling streets, and the Duotts EMT E29 immediately felt like a part of us. Its sleek design and ergonomic build made riding a pleasure. We felt the motor’s power as soon as we hit the first hills—the 50 Nm of torque was more than enough to conquer even the steepest climbs. Members of our test team cheered with excitement when they noticed how effortlessly the e-bike navigated over obstacles and how its smart torque sensor adjusted the motor’s power based on pedaling.


Next, we headed out onto the off-road trails, where the Duotts EMT E29 really shone. The 27.5″ Maxxis tires provided excellent traction and stability, and the ZOOM suspension fork, combined with the DNM air shock, made for a smooth and comfortable ride. Our test team navigated rocks, tree roots, and muddy sections, and every rider felt like a winner. The bike felt like a living creature, responding to every movement and every change in the terrain.


As our test neared its end, our team was unanimous: the Duotts EMT E29 wasn’t just an electric mountain bike—it was the perfect companion for adventures. It outperformed all its competitors even in the €5,000 price range, and every rider felt they had found something special. This e-bike doesn’t just take you from one place to another; it takes you on new adventures and creates unforgettable moments.


Summary

The Duotts EMT E29 is more than just an electric mountain bike—it’s the key to adventure, freedom, and unforgettable moments. Its cutting-edge features, such as a powerful Bafang motor, a long-lasting battery, and top-of-the-line suspension, make it the perfect choice for both city riding and challenging terrain. Designed for those who want to experience the joy and freedom of riding, this e-bike is ready to take you on new adventures.


Don’t miss out on this opportunity—get your own Duotts EMT E29 and start your adventure today! This electric mountain bike is more than just a mode of transportation; it’s a chance to experience the world in a whole new way. Join the adventure and let the Duotts EMT E29 take you to places you never thought you’d be able to reach!


Technical Information

Electronic data:

  • Motor: Bafang 48V 350W (peak 720W)
  • Torque:50 Nm
  • Battery:48V 13.5Ah
  • Charger:54.6V 2A
  • Charging time:6–7 hours
  • Display:3.5″ HD LCD with a Type-C charging port
  • Maximum range:Up to 90 km in assisted mode (actual performance varies depending on temperature, terrain, driver weight, etc.)
  • Top speed:25 km/h
  • Maximum angle of ascent:30°

Component Information:

  • Frame:Aluminum alloy frame
  • Handlebar:Aluminum alloy, 69 cm
  • Crank:Aluminum alloy, 170 mm
  • Gear system:Shimano Tourney 2×7-speed
  • Fork:ZOOM single-sided aluminum suspension, 100 mm travel, adjustable, lockable
  • Recoil damper:DNM 750 lb air shock, adjustable, without lock
  • Front brake:Shimano MT200 dual-piston hydraulic disc brake, 180 mm rotor
  • Rear brake:Shimano MT200 dual-piston hydraulic disc brake, 180 mm rotor
  • Front wheel:Maxxis 27.5″ x 2.6″ tire, 60 TPI, with inner tube
  • Rear wheel:Maxxis 27.5″ x 2.6″ tire, 60 TPI, with inner tube
  • Front light:40 LUX front light, manually operated
  • Rear light:Not specified
  • Pedals:Aluminum alloy pedals
  • Trash Can Covers:Plastic Trash Can Covers
  • Rear shelf:Not specified

General Information:

  • Weight of the bike:26.6 kg
  • Certification:CE (EN 15194) certified
  • Product dimensions:1870 x 1110 x 690 mm
  • Pedal Assist System:Torque Sensor
  • Pedal assist level:0–5 levels
  • Recommended user height:Suitable for users between 170 cm and 200 cm tall
  • Maximum load:150 kg
  • Protection rating:IPX4

This electric mountain bike is ready to take you on new adventures—don't wait—get your own Duotts EMT E29 today!

 

See also

Women's Electric Bikes
Men's electric bikes
Electric mountain bikes
City e-bikes
Electric fat bikes
Commuter e-bikes

 

We also want to share useful information about the world of e-bikes. If you’d like to learn more about e-bikes, their benefits, and how they can be used, I recommend checking out the following resources:

I hope you find some useful information in these links!

Best regards,
The SähköpyöräTehdas Team

 

Technical Information

  • Motor: Bafang 48V 350W (peak 720W)
  • Torque:50 Nm
  • Battery:48V 13.5Ah
  • Charger:54.6V 2A
  • Charging time:6–7 hours
  • Display:3.5" HD LCD with a Type-C charging port
  • Maximum range:Up to 90 km in assisted mode (actual performance varies depending on temperature, terrain, driver weight, etc.)
  • Top speed:25 km/h
  • Maximum angle of ascent:30°
Component Information:
  • Frame:Aluminum alloy frame
  • Handlebar:Aluminum alloy, 69 cm
  • Crank:Aluminum alloy, 170 mm
  • Gear system:Shimano Tourney 2×7-speed
  • Fork:ZOOM single-sided aluminum suspension, 100 mm travel, adjustable, lockable
  • Recoil damper:DNM 750 lb air shock, adjustable, without lock
  • Front brake:Shimano MT200 dual-piston hydraulic disc brake, 180 mm rotor
  • Rear brake:Shimano MT200 dual-piston hydraulic disc brake, 180 mm rotor
  • Front wheel:Maxxis 27.5" x 2.6" tire, 60 TPI, with inner tube
  • Rear wheel:Maxxis 27.5" x 2.6" tire, 60 TPI, with inner tube
  • Front light:40 LUX front light, manually operated
  • Rear light:Not specified
  • Pedals:Aluminum alloy pedals
  • Trash Can Covers:Plastic Trash Can Covers
  • Rear shelf:Not specified
General Information:
  • Weight of the bike:26.6 kg
  • Certification:CE (EN 15194) certified
  • Product dimensions:1870 x 1110 x 690 mm
  • Pedal Assist System:Torque Sensor
  • Pedal assist level:0–5 levels
  • Recommended user height:Suitable for people between 170 cm and 200 cm tall
  • Maximum load:150 kg
  • Protection rating:IPX4

First, choose a color: Silver-Black, Red-Black

Electric Bike Factory Warranty – We're Here to Support You

All electric bicycles come with a manufacturer's warranty that covers the most important parts as follows:

  • Frame: 10-year warranty against manufacturing defects.
  • Electric motor and its components: 2 years.
  • Battery: 2 years.
  • Other electrical components: 2 years.

The expert staff at Sähköpyörätehdas will support you throughout the entire warranty process, so you
don't have to worry. We'll handle everything for you directly with the manufacturer.

How we handle warranty issues on your behalf:

1. If a problem arises – Contact us at
If your electric bike develops a fault, contact Sähköpyörätehdas customer service immediately. You can
contact us by email, phone, or by filling out the warranty form on our website.
We ask that you describe the problem in detail and send any photos or
videos of the issue, along with your purchase information. This will allow us to assess the problem as quickly as possible.

2. Problem Assessment and Inspection
When you contact us, our expert will assess the situation and determine whether the problem is covered by the warranty
. If necessary, we’ll direct you to the nearest service center or arrange for your bike to be picked up
for a more detailed assessment. We’ll take care of everything for you—all you need to do is report
the problem and send your bike in for inspection.

3. Warranty Processing – We’ll handle communication with the manufacturer
Once we’ve confirmed that the defect is covered by the warranty, the Sähköpyörätehdas staff will handle
all communication with the manufacturer on your behalf. This includes submitting the necessary documents and information
as well as ordering any replacement parts. A warranty repair may involve replacing a part,
repairing the bike, or even delivering a new bike if the defect cannot be repaired.

4. Fast and Efficient Service
We ensure that the problem is fixed as quickly and professionally as possible. We’ll handle
all service-related arrangements for you, so you don’t have to worry about the details.
We’ll keep you updated throughout the process and notify you as soon as the service or repair is complete.

5. After a warranty repair – We’ll arrange for the return at
Once the problem has been fixed or the defective part has been replaced, we’ll notify you and arrange for the return or pickup of your bike at
We’ll make sure everything is in order before we return the bike to you at
.

6. Costs Covered by the Warranty
If the defect is covered by the warranty, repairs, part replacements, and return shipping are completely free of charge for you.
If the defect is not covered by the warranty, we will offer you a paid repair service and provide
a cost estimate before starting the work.

Sähköpyörätehdas Supporting You Every Step of the Way

We are committed to ensuring that your electric bike works flawlessly throughout the warranty period.

We'll handle all warranty matters with the manufacturer on your behalf, so you can focus on carefree
driving.

Sähköpyörätehdas's customer service is always ready to help you—just contact us at
and we'll take care of everything for you.

Maintenance and Assembly of Electric Bikes at the Electric Bike Factory

You can have your electric bike serviced either at our store in Helsinki or at service centers located elsewhere in Finland. You can easily find your nearest service location [here].

Assembling an Electric Bike

When you buy an e-bike from us, you can rest assured that we’ve made everything as easy as possible for you. Our e-bikes come 90% pre-assembled, which means you don’t have to worry about complicated assembly steps. For the final assembly, you’ll receive all the necessary tools and clear, step-by-step instructions to ensure your e-bike is ready to ride in just about 30 minutes.

However, if you need help at any stage, we’re here to assist you. You can contact us at any time, and we offer free video guidance via WhatsApp to ensure the assembly goes smoothly. If you’d still rather not assemble the e-bike yourself, you can also bring it to our store, and we’ll assemble it for you—this service is also designed to keep the process easy and hassle-free.

First Aid

The first service should be performed after about one month of riding or when the e-bike has been ridden 100–300 kilometers. This initial service includes a thorough wash of the e-bike, a comprehensive inspection of the electrical components, adjustments to the brakes and gears, tightening of the spokes, lubrication of the chains, and a general condition check. This service ensures that your e-bike is in top condition and ready for safe riding.

Annual Maintenance

Annual maintenance includes even more comprehensive procedures: battery testing, drivetrain cleaning, tire inflation and replacement, chain lubrication, and inspections and updates of all electrical systems. We recommend annual maintenance regardless of how often you use your e-bike, to ensure it remains in top technical condition and safe to ride all year round.

Prices for Maintenance and Repair Services

We keep our maintenance costs competitive. The price for an initial service starts at 90 EUR, and a comprehensive annual service costs 149 EUR (including 25.5% VAT).

If you'd like us to assemble your electric bike for you, you can bring it to our store; the assembly service costs 69 EUR.

Service and Assembly Appointment

You can schedule a service appointment or a pickup by calling our store directly or visiting our website.

If you can't make it to our store in Helsinki, you can take advantage of our service network, which covers all of Finland. [Click here] to see all of our service locations and their contact information.

Reviews

(500+ reviews)

"Excellent value for the price! The bike arrived quickly and exceeded my expectations. I highly recommend it!"

Matti, Helsinki

"I ordered an electric bike here, and it was the best decision I ever made! Fast delivery and great quality."

Sara, Espoo

"Easy to order, fast delivery, and a top-quality electric bike. I couldn't be happier!"

Riku, Oulu

"The electric bike was exactly as described. Delivery was fast, and the service was friendly!"

Esko, Tampere

"A high-quality bike at an affordable price. Ordering was easy, and everything went great!"

Helena, Vantaa

"Excellent value for the price! The bike arrived quickly and exceeded my expectations. I highly recommend it!"

Jussi, Sipoo

"I ordered an electric bike here, and it was the best decision I ever made! Fast delivery and great quality."

Tero, Jyväskylä

"Easy to order, fast delivery, and a top-quality electric bike. I couldn't be happier!"

Essi, Savonlinna

"The electric bike was exactly as described. Delivery was fast, and the service was friendly!"

Jari, Helsinki

"A high-quality bike at an affordable price. Ordering was easy, and everything went great!"

Pekka, Salo

You might also be interested in these:

Electric bikes up to 80% off
Here's how we do it

×

Loading video...

:envelope_with_arrow:

ORDER MATTERS AND RESPONSE TIMES

For order-related inquiries, our current response time is approximately 24–48 hours (maximum 2 business days).

:zap:

Due to high demand, factories and logistics may also experience occasional delays in order processing.

:truck:

Currently, the estimated delivery time for EU orders is approximately 5–15 business days.

To ensure matters are handled as quickly and accurately as possible, we kindly ask that all order-related inquiries be sent primarily via email.

:e-mail:

For order inquiries, please contact us by email onlyat
orsahkopyoratehdas

:earth_africa:

Once you have placed an order, you can log in with your credentials and communicate directly with the factory in your own language.

You write the message in Finnish (first select Finnish as the language in message settings) → the system automatically translates it into English for the factory.

When the factory replies in English → the system automatically translates the message back into Finnish for you.

This makes communication with the factory as easy and fast as possible.

Thank you for your patience and understanding!

Best regards
Sähköpyörätehdas Suomi Oy Team

Chat with us

Open chat popup
Sales

Electric Bike Factory switchboard
029 170 5956

Sales and service are available by phone on weekdays:
10:00 AM - 12:00 PM

Order Inquiries (by email only)sahkopyoratehdas