City E-Bike - Samebike 350W – 20LVXD30 – An e-bike that combines performance, comfort, and practicality!
When the electric bike manufacturer’s test team arrived at the factory to test ride the new 350W city e-bike model, the 20LVXD30, expectations were high. At first glance, the bike looked compact and sturdy and promised versatile performance—but the real surprise was yet to come once we hopped on.
We started our drive from the factory, continued through the busy city traffic, and ended our trip on quiet country roads.
Controlled power and complete control
The first few pedal strokes quickly revealed why the 350W city e-bike is such a popular choice: the motor delivered smooth and quiet torque that made even steep hills feel like a breeze. The 25 km/h top speed felt effortless and controlled, and the Shimano 7-speed drivetrain shifted smoothly even in the middle of traffic.
This powerful electric-assist bike made every kilometer a real pleasure to ride.
Smart trip computer and practical features
The LCD display showed speed, battery level, and trip information in real time. The phone mount kept navigation and music within easy reach—the perfect accessory for active city riders.
This compact city e-bike seamlessly combines riding comfort with modern technology.
Long-lasting battery and long range
The removable 48V 10Ah battery provided an impressive 60 km range in assist mode. Low-current protection ensured that the battery maintained a stable charge even if the bike was parked for an extended period. This 350W city e-bike won’t leave you stranded.
Foldable design – easy to transport and store
The frame and handlebars folded at the same time, and the 25-kg bike fit easily into the trunk of a station wagon. A foldable electric bike is the perfect choice for city life if you’re always on the go or want to take your bike with you on vacation.
A comfortable ride on all surfaces
The 20×1.95″ tires provided stability both on city streets and on sandy paths in the park. The dual suspension—front fork and seat post suspension—smoothed out potholes and cobblestones, making the ride feel silky smooth.
The powerful LED headlight and improved, bright taillight also made driving in the dark safe and reliable.
Safety and driving feel refined to perfection
The mechanical disc brakes brought the bike to a reliable stop in all kinds of situations. The Twist Throttle made riding easy and comfortable—I could control my speed with a single hand movement.
The soft seat and ergonomic riding position topped off the riding experience, making every ride a pleasure.
See also
Women's Electric Bikes
Men's electric bikes
Electric mountain bikes
City e-bikes
Electric fat bikes
Commuter e-bikes
We also want to share useful information about the world of e-bikes. If you’d like to learn more about e-bikes, their benefits, and how they can be used, I recommend checking out the following resources:
I hope you find some useful information in these links!
Best regards,
The SähköpyöräTehdas Team
Technical Specifications:
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Battery: 48V 10Ah, removable
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Motor: 350W brushless motor
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Maximum speed: 25 km/h
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Range: up to 60 km (in assist mode)
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Frame material: 6061 aluminum alloy
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Display: LCD screen
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Gears: Shimano 7-speed
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Brakes: Mechanical disc brakes
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Tire size: 20" x 1.95"
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Adjustable handlebar
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Dual suspension (front fork and seat tube)
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Charging time: 4–6 hours
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Weight capacity: 120 kg
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Weight of the bike: 25 kg
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Foldability: yes
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USB charging port: yes
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Pedal Level Assistance: 5 levels
Dimensions:
First, choose a color: Black, White
Electric Bike Factory Warranty – We're Here to Support You
All electric bicycles come with a manufacturer's warranty that covers the most important parts as follows:
- Frame: 10-year warranty against manufacturing defects.
- Electric motor and its components: 2 years.
- Battery: 2 years.
- Other electrical components: 2 years.
The expert staff at Sähköpyörätehdas will support you throughout the entire warranty process, so you
don't have to worry. We'll handle everything for you directly with the manufacturer.
How we handle warranty issues on your behalf:
1. If a problem arises – Contact us at
If your electric bike develops a fault, contact Sähköpyörätehdas customer service immediately. You can
contact us by email, phone, or by filling out the warranty form on our website.
We ask that you describe the problem in detail and send any photos or
videos of the issue, along with your purchase information. This will allow us to assess the problem as quickly as possible.
2. Problem Assessment and Inspection
When you contact us, our expert will assess the situation and determine whether the problem is covered by the warranty
. If necessary, we’ll direct you to the nearest service center or arrange for your bike to be picked up
for a more detailed assessment. We’ll take care of everything for you—all you need to do is report
the problem and send your bike in for inspection.
3. Warranty Processing – We’ll handle communication with the manufacturer
Once we’ve confirmed that the defect is covered by the warranty, the Sähköpyörätehdas staff will handle
all communication with the manufacturer on your behalf. This includes submitting the necessary documents and information
as well as ordering any replacement parts. A warranty repair may involve replacing a part,
repairing the bike, or even delivering a new bike if the defect cannot be repaired.
4. Fast and Efficient Service
We ensure that the problem is fixed as quickly and professionally as possible. We’ll handle
all service-related arrangements for you, so you don’t have to worry about the details.
We’ll keep you updated throughout the process and notify you as soon as the service or repair is complete.
5. After a warranty repair – We’ll arrange for the return at
Once the problem has been fixed or the defective part has been replaced, we’ll notify you and arrange for the return or pickup of your bike at
We’ll make sure everything is in order before we return the bike to you at
.
6. Costs Covered by the Warranty
If the defect is covered by the warranty, repairs, part replacements, and return shipping are completely free of charge for you.
If the defect is not covered by the warranty, we will offer you a paid repair service and provide
a cost estimate before starting the work.
Sähköpyörätehdas Supporting You Every Step of the Way
We are committed to ensuring that your electric bike works flawlessly throughout the warranty period.
We'll handle all warranty matters with the manufacturer on your behalf, so you can focus on carefree
driving.
Sähköpyörätehdas's customer service is always ready to help you—just contact us at
and we'll take care of everything for you.
Maintenance and Assembly of Electric Bikes at the Electric Bike Factory
You can have your electric bike serviced either at our store in Helsinki or at service centers located elsewhere in Finland. You can easily find your nearest service location [here].
Assembling an Electric Bike
When you buy an e-bike from us, you can rest assured that we’ve made everything as easy as possible for you. Our e-bikes come 90% pre-assembled, which means you don’t have to worry about complicated assembly steps. For the final assembly, you’ll receive all the necessary tools and clear, step-by-step instructions to ensure your e-bike is ready to ride in just about 30 minutes.
However, if you need help at any stage, we’re here to assist you. You can contact us at any time, and we offer free video guidance via WhatsApp to ensure the assembly goes smoothly. If you’d still rather not assemble the e-bike yourself, you can also bring it to our store, and we’ll assemble it for you—this service is also designed to keep the process easy and hassle-free.
First Aid
The first service should be performed after about one month of riding or when the e-bike has been ridden 100–300 kilometers. This initial service includes a thorough wash of the e-bike, a comprehensive inspection of the electrical components, adjustments to the brakes and gears, tightening of the spokes, lubrication of the chains, and a general condition check. This service ensures that your e-bike is in top condition and ready for safe riding.
Annual Maintenance
Annual maintenance includes even more comprehensive procedures: battery testing, drivetrain cleaning, tire inflation and replacement, chain lubrication, and inspections and updates of all electrical systems. We recommend annual maintenance regardless of how often you use your e-bike, to ensure it remains in top technical condition and safe to ride all year round.
Prices for Maintenance and Repair Services
We keep our maintenance costs competitive. The price for an initial service starts at 90 EUR, and a comprehensive annual service costs 149 EUR (including 25.5% VAT).
If you'd like us to assemble your electric bike for you, you can bring it to our store; the assembly service costs 69 EUR.
Service and Assembly Appointment
You can schedule a service appointment or a pickup by calling our store directly or visiting our website.
If you can't make it to our store in Helsinki, you can take advantage of our service network, which covers all of Finland. [Click here] to see all of our service locations and their contact information.