When CMACEWHEEL sent its new L26 750W Step-Through e-bike to the shared test station in Kruunuvuorenranta for testing, it immediately piqued the interest of everyone on the Sähköpyörätehdas team. This 26-inch e-bike, featuring a lightweight aluminum frame and a powerful 48V 17Ah battery, promises excellent performance in both urban environments and challenging terrain. Our adventure on Helsinki’s beaches and outdoor trails took assisted riding—covering a full 60–100 km—to a whole new level.
The Test Group's First Impressions and Driving Experience
During the test ride, the L26 impressed with its agility and ease of use. The step-through design makes it easy to get on the bike, which is a big plus for city riding and quick stops. The hydraulic disc brakes responded precisely and ensured safe stops even during sudden braking and hill sprints on the steepest streets of Kruunuvuorenranta.
The motor’s 750W power, combined with a 7-speed transmission, made for a smooth ride on both flat bike paths and challenging uphill sections. The handling was stable, and the 60 N·m of torque made a particularly strong impression when we hit challenging terrain, where the bike’s agility and power really came into their own.
Designed for versatile riding in all kinds of conditions
The L26 is the perfect choice for those who want to combine city riding with occasional rides on forest trails into one seamless experience. The bike’s CST tires are just rugged enough to handle a wide variety of terrain, offering good traction and a comfortable ride on both asphalt and dirt roads.
Sturdy construction and smart display
- Lightweight and durable aluminum alloy frame
- A new color LCD display that provides real-time driving information
- A load capacity of up to 110 kg ensures versatile applications
- Five levels of assistance to make traveling easier in various situations
- A top speed of 25 km/h ensures that riding is legal and safe
The recommendation from the Sähköpyörätehdas test team is clear: the CMACEWHEEL L26 750W Step Through is an e-bike that combines power and comfort in a way that makes everyday life smoother and adventures more fun. Tested on the trails of Kruunuvuorenranta and city streets, this e-bike is like having an extra pair of legs—exactly what you need for hills and longer rides.
Brand: CMACEWHEEL; Model: L26; Frame Material: Aluminum Alloy; Battery: 17Ah; Battery Voltage: 48V; Charger Voltage: 54.6V; Maximum Load: 110 kg; Motor Torque: 60 N·m; Assist Level: 5 levels; Gears: 7 gears; Tires: CST 26 x 2.1; Brakes: Hydraulic Oil Disc Brakes; Max Speed: Speed limit 25 km/h; Range: 60–100 km with assist / 40–70 km pure electric; Net Weight: 29 kg; Gross Weight: 36.8 kg; Packing Size: 147 x 24 x 83 cm; Display: New color LCD; Motor Power: 500 W.
Electric Bike Factory Warranty – We're Here to Support You
All electric bicycles come with a manufacturer's warranty that covers the most important parts as follows:
- Frame: 10-year warranty against manufacturing defects.
- Electric motor and its components: 2 years.
- Battery: 2 years.
- Other electrical components: 2 years.
The expert staff at Sähköpyörätehdas will support you throughout the entire warranty process, so you
don't have to worry. We'll handle everything for you directly with the manufacturer.
How we handle warranty issues on your behalf:
1. If a problem arises – Contact us at
If your electric bike develops a fault, contact Sähköpyörätehdas customer service immediately. You can
contact us by email, phone, or by filling out the warranty form on our website.
We ask that you describe the problem in detail and send any photos or
videos of the issue, along with your purchase information. This will allow us to assess the problem as quickly as possible.
2. Problem Assessment and Inspection
When you contact us, our expert will assess the situation and determine whether the problem is covered by the warranty
. If necessary, we’ll direct you to the nearest service center or arrange for your bike to be picked up
for a more detailed assessment. We’ll take care of everything for you—all you need to do is report
the problem and send your bike in for inspection.
3. Warranty Processing – We’ll handle communication with the manufacturer
Once we’ve confirmed that the defect is covered by the warranty, the Sähköpyörätehdas staff will handle
all communication with the manufacturer on your behalf. This includes submitting the necessary documents and information
as well as ordering any replacement parts. A warranty repair may involve replacing a part,
repairing the bike, or even delivering a new bike if the defect cannot be repaired.
4. Fast and Efficient Service
We ensure that the problem is fixed as quickly and professionally as possible. We’ll handle
all service-related arrangements for you, so you don’t have to worry about the details.
We’ll keep you updated throughout the process and notify you as soon as the service or repair is complete.
5. After a warranty repair – We’ll arrange for the return at
Once the problem has been fixed or the defective part has been replaced, we’ll notify you and arrange for the return or pickup of your bike at
We’ll make sure everything is in order before we return the bike to you at
.
6. Costs Covered by the Warranty
If the defect is covered by the warranty, repairs, part replacements, and return shipping are completely free of charge for you.
If the defect is not covered by the warranty, we will offer you a paid repair service and provide
a cost estimate before starting the work.
Sähköpyörätehdas Supporting You Every Step of the Way
We are committed to ensuring that your electric bike works flawlessly throughout the warranty period.
We'll handle all warranty matters with the manufacturer on your behalf, so you can focus on carefree
driving.
Sähköpyörätehdas's customer service is always ready to help you—just contact us at
and we'll take care of everything for you.
Maintenance and Assembly of Electric Bikes at the Electric Bike Factory
You can have your electric bike serviced either at our store in Helsinki or at service centers located elsewhere in Finland. You can easily find your nearest service location [here].
Assembling an Electric Bike
When you buy an e-bike from us, you can rest assured that we’ve made everything as easy as possible for you. Our e-bikes come 90% pre-assembled, which means you don’t have to worry about complicated assembly steps. For the final assembly, you’ll receive all the necessary tools and clear, step-by-step instructions to ensure your e-bike is ready to ride in just about 30 minutes.
However, if you need help at any stage, we’re here to assist you. You can contact us at any time, and we offer free video guidance via WhatsApp to ensure the assembly goes smoothly. If you’d still rather not assemble the e-bike yourself, you can also bring it to our store, and we’ll assemble it for you—this service is also designed to keep the process easy and hassle-free.
First Aid
The first service should be performed after about one month of riding or when the e-bike has been ridden 100–300 kilometers. This initial service includes a thorough wash of the e-bike, a comprehensive inspection of the electrical components, adjustments to the brakes and gears, tightening of the spokes, lubrication of the chains, and a general condition check. This service ensures that your e-bike is in top condition and ready for safe riding.
Annual Maintenance
Annual maintenance includes even more comprehensive procedures: battery testing, drivetrain cleaning, tire inflation and replacement, chain lubrication, and inspections and updates of all electrical systems. We recommend annual maintenance regardless of how often you use your e-bike, to ensure it remains in top technical condition and safe to ride all year round.
Prices for Maintenance and Repair Services
We keep our maintenance costs competitive. The price for an initial service starts at 90 EUR, and a comprehensive annual service costs 149 EUR (including 25.5% VAT).
If you'd like us to assemble your electric bike for you, you can bring it to our store; the assembly service costs 69 EUR.
Service and Assembly Appointment
You can schedule a service appointment or a pickup by calling our store directly or visiting our website.
If you can't make it to our store in Helsinki, you can take advantage of our service network, which covers all of Finland. [Click here] to see all of our service locations and their contact information.