Shop like a pro —
directly from the factory
directly from the factory
Due to illness, our store will open on Wednesday this week.
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We offer many easy payment methods.
Card Payment (Visa / Mastercard)
PayPal (cards and PayPal account)
Pay in-store — come and check out the bikes.
Installment Payment and Financing (Rahalaitos)
🔔 Electric bikes are available in limited quantities – popular models sell out in a day!
New batches and models arrive almost daily, but the next production runs might take weeks!
Secure yours now before they're gone!
Need to pay in installments?
Apply for financing easily — get an instant decision.
Apply for financing from Rahalaitos
041 328 7145
Horisontti 2, Helsinki
| Mon-Fri: | 12:00 - 18:00 |
| Saturday: | 12:00 - 18:00 |
Sundays by appointment.
Christmas Gift Idea — Buy Now and Save Up to 90%
We believe there’s no better Christmas gift than this—electric biking brings joy all year round, don’t you agree, owners?
Fast and reliable delivery right to your doorstep
Tracking a Shipment
Hassle-Free Use and Support
Come test ride electric bikesat the
store and rental shop in Kruunuvuorenranta, Helsinki—amidst stunning ocean views.
Sales and Service are available by phone on weekdays:
10:00 a.m. – 12:00 p.m.
Order Inquiries (by email only)sahkopyoratehdas
1050€
or starting at 9€ / month
Salesperson and Supplier
Only a few left!
Come test ride electric bikes at our store and rental shop in Kruunuvuorenranta, Helsinki—amidst stunning seaside scenery.
The KOOLUX X7 offers a highly competitive option for riders looking for a powerful, long-range electric fat bike for year-round use.
See also
Women's Electric Bikes
Men's electric bikes
Electric mountain bikes
City e-bikes
Electric fat bikes
Commuter e-bikes
We also want to share useful information about the world of e-bikes. If you’d like to learn more about e-bikes, their benefits, and how they can be used, I recommend checking out the following resources:
I hope you find some useful information in these links!
Best regards,
The SähköpyöräTehdas Team
All electric bicycles come with a manufacturer's warranty that covers the most important parts as follows:
The expert staff at Sähköpyörätehdas will support you throughout the entire warranty process, so you
don't have to worry. We'll handle everything for you directly with the manufacturer.
1. If a problem arises – Contact us at
If your electric bike develops a fault, contact Sähköpyörätehdas customer service immediately. You can
contact us by email, phone, or by filling out the warranty form on our website.
We ask that you describe the problem in detail and send any photos or
videos of the issue, along with your purchase information. This will allow us to assess the problem as quickly as possible.
2. Problem Assessment and Inspection
When you contact us, our expert will assess the situation and determine whether the problem is covered by the warranty
. If necessary, we’ll direct you to the nearest service center or arrange for your bike to be picked up
for a more detailed assessment. We’ll take care of everything for you—all you need to do is report
the problem and send your bike in for inspection.
3. Warranty Processing – We’ll handle communication with the manufacturer
Once we’ve confirmed that the defect is covered by the warranty, the Sähköpyörätehdas staff will handle
all communication with the manufacturer on your behalf. This includes submitting the necessary documents and information
as well as ordering any replacement parts. A warranty repair may involve replacing a part,
repairing the bike, or even delivering a new bike if the defect cannot be repaired.
4. Fast and Efficient Service
We ensure that the problem is fixed as quickly and professionally as possible. We’ll handle
all service-related arrangements for you, so you don’t have to worry about the details.
We’ll keep you updated throughout the process and notify you as soon as the service or repair is complete.
5. After a warranty repair – We’ll arrange for the return at
Once the problem has been fixed or the defective part has been replaced, we’ll notify you and arrange for the return or pickup of your bike at
We’ll make sure everything is in order before we return the bike to you at
.
6. Costs Covered by the Warranty
If the defect is covered by the warranty, repairs, part replacements, and return shipping are completely free of charge for you.
If the defect is not covered by the warranty, we will offer you a paid repair service and provide
a cost estimate before starting the work.
We are committed to ensuring that your electric bike works flawlessly throughout the warranty period.
We'll handle all warranty matters with the manufacturer on your behalf, so you can focus on carefree
driving.
Sähköpyörätehdas's customer service is always ready to help you—just contact us at
and we'll take care of everything for you.
You can have your electric bike serviced either at our store in Helsinki or at service centers located elsewhere in Finland. You can easily find your nearest service location [here].
When you buy an e-bike from us, you can rest assured that we’ve made everything as easy as possible for you. Our e-bikes come 90% pre-assembled, which means you don’t have to worry about complicated assembly steps. For the final assembly, you’ll receive all the necessary tools and clear, step-by-step instructions to ensure your e-bike is ready to ride in just about 30 minutes.
However, if you need help at any stage, we’re here to assist you. You can contact us at any time, and we offer free video guidance via WhatsApp to ensure the assembly goes smoothly. If you’d still rather not assemble the e-bike yourself, you can also bring it to our store, and we’ll assemble it for you—this service is also designed to keep the process easy and hassle-free.
The first service should be performed after about one month of riding or when the e-bike has been ridden 100–300 kilometers. This initial service includes a thorough wash of the e-bike, a comprehensive inspection of the electrical components, adjustments to the brakes and gears, tightening of the spokes, lubrication of the chains, and a general condition check. This service ensures that your e-bike is in top condition and ready for safe riding.
Annual maintenance includes even more comprehensive procedures: battery testing, drivetrain cleaning, tire inflation and replacement, chain lubrication, and inspections and updates of all electrical systems. We recommend annual maintenance regardless of how often you use your e-bike, to ensure it remains in top technical condition and safe to ride all year round.
We keep our maintenance costs competitive. The price for an initial service starts at 90 EUR, and a comprehensive annual service costs 149 EUR (including 25.5% VAT).
If you'd like us to assemble your electric bike for you, you can bring it to our store; the assembly service costs 69 EUR.
You can schedule a service appointment or a pickup by calling our store directly or visiting our website.
If you can't make it to our store in Helsinki, you can take advantage of our service network, which covers all of Finland. [Click here] to see all of our service locations and their contact information.
Order your electric bike directly from the manufacturer without intermediaries – save money and time
Free home delivery – electric bikes arrive in just 4–15 business days
All electric bikes come with a 2-year warranty + maintenance services in Finland
High-quality and tested electric bikes built to withstand Finland's varying weather conditions
Get the best electric bike without extra costs
Buy now!
View all electric bikes
Electric bikes up to
80% cheaper
than in traditional bike shops
No markups from resellers,
or electric bike dealers; you buy your electric bike directly from the factora
No physical store costs,
we pass the savings directly to you
While resellers inflate prices, we keep them low; our share is only 5-10% of the electric bike's price
Quality electric bikes at a low price
without compromise!
Pay less, get more – electric bikes direct from the factory
Fast deliveries without unnecessary intermediaries – your electric bike ready to ride!
Only the best electric bikes in our selection – a tested and high-quality range
Popular electric bikes sell out quickly – secure yours now!
ORDER MATTERS AND RESPONSE TIMES
Due to high demand, factories and logistics may also experience occasional delays in order processing.
Currently, the estimated delivery time for EU orders is approximately 5–15 business days.
For order inquiries, please contact us by email onlyat
orsahkopyoratehdas
Once you have placed an order, you can log in with your credentials and communicate directly with the factory in your own language.
Sales and service are available by phone on weekdays:
10:00 AM - 12:00 PM
Order Inquiries (by email only)sahkopyoratehdas
Repayment period: 1–20 years, starting at about 9€/month
Interest rates are significantly lower than those at Klarna or Walley.
A financial institution compares offers from dozens of banks on your behalf—you automatically get the best interest rate and terms.
